Hmm, not sure what the issue could be. Try using a slightly different password, like change one or two characters but keep it to something you can remember, or just write it down. I didnt have a problem making a side account on a free-to-play version using a second email, though it wouldn't let me use the same password for both. WvW World Restructuring Beta Feedback. EU Beta Reset broken. Looks like the game wasn't able to put every player on teams properly. The team name of our selected guild is "12,204" and we can't get into WvW at all. activating a portal, or opening the first tab in wvw panel only yield errors messsages. Match overview only shows "blue", "red", and the problem is that you're trying to create an account with an email used by a gw2 account, just use the same password from your gw2 account. The same thing happened to me. If you still have this issue it might be because your password is too long. I remember back in the day that this was an issue. There appear to be other folks who are in the same boat I’m in, as evidenced in the Guild Wars 2 August 30 Status thread on reddit. So if you’re one of us, let’s commiserate! I’ve been locked out of the game for a few days for completely mysterious reasons. My password never changed, my account probably wasn’t hacked, and I didn’t do anything ban-worthy. Symptoms of the problem Thank you for your reply! I tried both gmail and outlook now and got none of them to work, tried 4 different outlooks so far and no luck. Tried auto generated password and tried to make "simpler" but good ones myself and still no luck. I still had my jewel case of GW1 with the access key in it (a little rubbed but legible) plus my access keys for Nightfall, Eye of the North, Guild Wars 2, and Character names. That’s what I’ve heard as well. I assume the renewed interest is clogging the line, which I’m cool with waiting; I only make this post in jest. If a Guild Wars 2 account is linked, both your Guild Wars and Guild Wars 2 passwords will be changed to the same password. Changing your account name on that site may result in you not being able to login to the game. (Not saying it happened after, it happened before the maintenance). I've sent a support ticket last night so hoping to get a reply back soon.. But I fear I may have gotten hacked or something -shrug- I didn't get any email saying my password was changed or if it was logged on elsewhere.. password reset taking forever I was getting text notifications so i figured i'd change my password and use something randomly generated. Changed the password 20 minutes ago, but it's saying it's the wrong password, when i try to reset again it says the password has already been used. Got locked out this weekend after a password change. Been almost 72 hours now with no reply from support. their response time has been awful, dealing with the increase of returning players because of the EoD expansion to GW 2, also more and more complains about people getting locked out of their account due to the usage of VPN kVxxB.